Pro Quality Northwest guarantees sanitation standards with efficient systems.
Service process in three comprehensive steps.
1. Before The Start - We create a customized janitorial maintenance plan for your facility. Our cleaners are thoroughly trained on how to perform each cleaning task, as well as on important safety issues. Our goal is to clean each client's facility professionally and safely.
2. During The Start - We know a seamless, no-hassle start-up is important to every client. So, at Pro Quality, we try hard to accomplish this. We combine up-front preparation and training with strong management and direction to ensure a smooth, successful start-up.
3. After The Start - We use a systematic approach to keep your building looking great. Supervisors continuously monitor our cleaning teams to ensure the plan meets your needs and modify the plan to accommodate changes to building demands and use.
Smartphone Management Software
We provide our cleaning staff with technology to improve their work and effectively manage teams.
Our convenient app provides our staff with all building information/tasks in their hands.
We're notified of late employees first, ensuring completion of cleaning.
On-site issues are addressed promptly.
Managers use smartphones for customizable inspections, rate tasks, leave comments, and measure performance.
Standard Cleaning Process
A systematic approach with a measurable difference.
Quality Control
Microfiber cleaning equipment.
24/7 Direct contact for fast response times.
NEW janitorial software for electronic inspections and reports.
Customer feedback and information log that is kept on-site.
Commercial-grade and EPA-compliant chemicals are used.
Optional yearly building maintenance service plan. Windows, Floors, Carpets, etc.
Optional client surveys and/or walk-through inspections.
Optional tasks check off sheets kept on-site.
Optional Paperless Billing.
Employee Training & Safety
Uniforms worn on-site.
On-site Orientation.
General Safety and Security.
Chemical Safety and MSDS.
Use of Personal Protective Equipment (PPE).
Injury Reporting.
Accident and Damage Reporting.
Employee Screening.
Thorough Interview Process.
Background Screening.
Drug-Free Work Force.
Pro Quality wants only the best performers. This is why we offer competitive wages and performance-based compensation for top performers. At Pro Quality, you won’t find yourself dealing with what seems like “all new faces every day.” Keeping good employees takes a combination of proper selection, recognition, and training. We're sure you can appreciate how important it is to create customer satisfaction by having an experienced group of trained employees.
Healthcare Cleaning Process
We focus on infection control in medical and dental spaces, with a specialized program.
Quality Control
Color-coordinated microfiber cleaning system to prevent cross-contamination.
Only hospital-grade and EPA-compliant chemicals are used.
Four filter, HEPA-rated vacuums are used to safeguard indoor air quality.
Customized High level, "Touch Point" Detail cleaning (please see below for more information).
HIPAA Compliant.
Employee Training & Safety
Blood Borne Pathogens Training.
Extended Use of Personal Protective Equipment (PPE).
Exposure Reporting.
Biohazard and Sharps Handling.
Proper Waste Handling.
Tobacco Free Work Force.
Touch Points
While cleanliness and appearance are essential in all facility areas, some spaces, like exam and procedure rooms, need extra attention. Our clients can choose the level of cleaning they prefer for these areas. Our employees carefully clean and disinfect all "Touch Points," which include things like (but not limited to):
Exam Room Tables, Foot Stools and Chairs.
Procedure Room Walls.
Blood Draw Stations.
Chairs and Stools, Including Pedestals and Bases.
Nurses Stations (Counters, Telephones, Desks).
Cabinets, Handles, and Hardware.
Windowsills and Ledges.
End Tables and Lamps.
Magazine and Pamphlet Holders.
Telephones and Handsets.
Sinks, Vanities, and All Dispensers.
Light Switches and Pull Cords.
Door Handles, Knobs, and Frames.